Privacy Policy for Promptly

Last updated: January 19, 2026

Promptly ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Promptly.

 This Privacy Policy applies to our website, and its associated subdomains (collectively, our "Service") alongside our application, Promptly. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

1. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

A. Information You Provide to Us

  • Account Information: When you register for an account, we collect your email address, username, and profile picture (if provided or synced via Google Sign-In).
  • User Content: We collect the content you create, upload, or share on the app, such as AI prompts, prompt descriptions, categories, and generated images.
  • Communications: If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

B. Information Collected Automatically

  • Device Information: We may collect information about the device you use to access the app, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
  • Usage Data: We collect information about your interactions with the app, such as the prompts you view, copy, or like, and the time and duration of your use.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our app.
  • Improve, personalize, and expand our app.
  • Understand and analyze how you use our app.
  • Develop new products, services, features, and functionality.
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the app, and for marketing and promotional purposes.
  • Find and prevent fraud.
  • Display advertisements to you (via Google AdMob).

3. Third-Party Services

We use third-party services that may collect information used to identify you.

  • Google Firebase: We use Firebase for authentication, database services, and analytics. Firebase may collect data such as IP addresses and device identifiers.
  • Google AdMob: We use Google AdMob to display advertisements. AdMob may use cookies and other tracking technologies to serve ads based on your prior visits to our app or other websites.
  • Cloudflare R2: We use Cloudflare R2 for storing user-uploaded images.

4. Advertising

We use Google AdMob to display ads in our app. These ads may be:

  • Banner Ads: Rectangular ads that appear at the top or bottom of the screen.
  • Interstitial Ads: Full-screen ads that cover the interface of an app until closed by the user.
  • App Open Ads: Ads that appear when the user opens the app.

Google may use your device's advertising ID to serve personalized ads based on your interests. You can manage your ad preferences in your device settings.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Children's Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

8. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

Developer: Nexo Apps
Email: support@nexoapps.com